About Golden Haven
At Golden Haven Support Services, we’re all about real support, real people, and care that fits into everyday life. With experience and heart, we’re here to make things easier.
More than just support – we’re people who care
At Golden Haven Support Services, we’re not here to tick boxes — we’re here to build real, trusting relationships. With over 12 years of industry experience and a genuine passion for helping others, we bring both skill and heart to everything we do. Our approach is simple: listen first, act with care, and tailor support that actually works for the person in front of us.
We don’t believe in quick fixes or generic plans – we take the time to understand your life, your goals, and how we can genuinely help. No fluff, just honest care that fits into real lives and makes a real difference.
Respect, compassion and inclusion
We treat every person as an individual, creating a space where everyone feels welcome, heard, and understood. Our support is built on empathy, kindness, and a deep respect for diversity, ensuring all interactions are grounded in dignity and care.
Empowerment and integrity
We support people to make informed choices and take control of their lives, while staying true to our values of honesty and accountability. With us, you can expect clear communication, trustworthy relationships, and a commitment to doing what’s right.
Innovation and community
We’re always looking for better ways to support people, embracing fresh ideas and technology to improve our services. At the same time, we stay connected to our community -creating opportunities and encouraging inclusion.
A local team with a personal touch
Based in Fletcher and supporting people across Newcastle, the Hunter and the Central Coast, we’re proud to be a part of the community we care for.
We know the area, we know the services, and we take the time to know you. From helping you get the most out of your NDIS plan to matching you with the right support worker, we’re all about doing things properly – with warmth, attention to detail, and real follow-through. We’re not a big, faceless provider – we’re a local team who shows up, listens, and takes pride in getting the little things right.
