Support services that meet you where you are
At Golden Haven Support Services, we provide personalised support services that adapt to your lifestyle, your goals, and what matters most to you — whether that’s help at home, support in the community, or guidance through life’s changes.
- NDIS services dedicated to you!
Care that fits into your everyday life
Your home is your comfort zone, and that’s where we bring support that works with your routines, not against them. From personal care to daily tasks, we’re here to help – your way.
Grow your confidence, your way
Whether it’s cooking a meal, catching public transport, or managing your schedule, we’ll help you learn the skills that make everyday life feel a bit easier and a lot more empowering.
Get out, get social, get living
From group activities to spontaneous adventures, we’re all about making space for fun. It’s your time to connect, explore, and enjoy life beyond the usual.
Comprehensive care services
Daily personal & high-intensity personal activities
We support your day-to-day needs with care and expertise, including help with personal tasks, urinary catheter management, subcutaneous injections, and pressure care or wound support.
Household tasks
We take the stress out of everyday chores, offering support with cleaning, laundry, and meal preparation to help you keep your home comfortable and organised. Our team works with your routines and preferences every step of the way.
Community nursing care
Our qualified nurses provide healthcare support at home, from regular health checks to medication assistance and managing ongoing conditions. We focus on comfort, clear communication, and supporting your health goals.
Support coordination
We help you make sense of your NDIS plan, linking you to services, providers, and community resources that fit your needs. Our support coordinators work closely with you to build a network you can rely on.
Development of life skills
We’ll help you build everyday skills like cooking, budgeting, and personal organisation so you can feel more confident and independent at home and in the community.
Shared independent living
Our team supports residents in shared homes with daily living tasks, personal care, and encouragement for independence and choice, all within a comfortable and friendly environment.
Assistance with accommodation / tenancy
We guide you through finding and maintaining a place to live, including help with applications, tenancy agreements, and settling in. Our goal is to make housing more accessible and stable.
Assistance with employment and education
We support you with job searching, returning to study, and workplace skills, providing practical help with routines, applications, and building your confidence to take on new opportunities.
Specialised supported employment
Our team helps you thrive at work by providing tailored support and guidance, so you can develop your skills, build independence, and enjoy meaningful employment in a way that works for you.
Community & innovative community participation
We encourage you to join in with social activities, creative projects, and community events. Whether it’s something familiar or new, we’ll support your interests and help you get involved.
Travel & transport
Getting out and about is easier with our reliable transport support for appointments, outings, shopping trips, and everyday errands – making sure you can access the places that matter most.
Group & centre-based activities
Our group and centre-based programs offer social, recreational, and skill-building activities in a welcoming environment, helping you connect, make friends, and try new experiences.
Unique support services focussed on you
At Golden Haven Support Services, we don’t believe in one-size-fits-all. Everything we do is built around your choices, your goals, and what makes you feel comfortable.
Whether you need support at home, help getting out and about, or someone to back you through life’s bigger changes, we’re here to make things easier. With over a decade of experience and a genuine passion for people, our team offers flexible, respectful support that fits in with your life – not the other way around.
What the NDIS is all about and how we’re here to help
The National Disability Insurance Scheme (NDIS) provides funding for people with disability to access the support they need to live life their way.
At Golden Haven Support Services, we’re a registered NDIS provider, which means we work alongside you to help make the most of your plan. Whether it’s day-to-day support, health care, or help navigating services, we’re here to make things simple, clear, and focused on what matters to you.
Looking for more answers?
Support services FAQs
What support is available?
We provide in-home support, transport, nursing, skill building, social activities, and more – all tailored to you.
View our full list of services here
Can I choose my schedule?
Yes – you can pick times and days that suit you best.
Do you offer weekend support?
We sure do. Support is available after hours, on weekends, and even public holidays.
Will I have the same worker?
We aim for consistency and will always listen if you’d like a change.
Where do you operate from?
We support people across Newcastle, Maitland, the Hunter and Central Coast.
NDIS FAQs
Are you NDIS registered?
Yes – we’re fully registered with the NDIS.
Can you explain my plan?
Absolutely. We’ll help you understand your funding and how to use it.
Do I need to use one provider?
No – you can choose different providers for different supports.
Don’t have a plan yet?
No problem. We can guide you through the NDIS application process.
Can I switch providers?
Yes, and we’ll support you through the transition if you decide to move to us.
Referral FAQs
Who can make referrals
Anyone – including family, friends, support workers or professionals.
How do I refer someone?
Just use our online form or get in touch directly.
What happens next?
We’ll contact you to discuss the person’s needs and next steps.
Is there a waiting period?
We’ll get started as quickly as we can and keep you in the loop.
Participant has no NDIS plan?
That’s okay – we’ll talk you through your options.
Getting started is simple
We’ve made the process easy, clear, and stress-free. Whether you’re new to support services or switching providers, our team will guide you through each step and make sure you feel comfortable from the very beginning.
Reach out and say hello
Give us a call, send an email, or fill out our referral form. However you get in touch, we’re here to listen and find out what kind of support you’re looking for.
Let’s chat about your needs
We’ll set up a time to have a proper chat — either in person, over the phone or online. This is where we get to know you, your goals, and how we can best support you.
We create your support plan
Based on our conversation, we’ll put together a tailored support plan that suits your needs, preferences, and schedule. You’ll have full say in how it all looks.
Your support begins
Once everything’s in place, we’ll get started. Whether it’s at home, out in the community, or somewhere in between — we’ll be there to support you from day one.
Get started today!
Contact Golden Haven
Got a question for us, need support, or just want to chat? Reach out anytime – we’re here to help.
