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Contact Golden Haven
Got a question for us, need support, or just want to chat? Reach out anytime – we’re here to help.
Looking for more answers?
Support services FAQs
What support is available?
We provide in-home support, transport, nursing, skill building, social activities, and more – all tailored to you.
Can I choose my schedule?
Yes – you can pick times and days that suit you best.
Do you offer weekend support?
We sure do. Support is available after hours, on weekends, and even public holidays.
Will I have the same worker?
We aim for consistency and will always listen if you’d like a change.
Where do you operate from?
We support people across Newcastle, Maitland, the Hunter and Central Coast.
NDIS FAQs
Are you NDIS registered?
Yes – we’re fully registered with the NDIS.
Can you explain my plan?
Absolutely. We’ll help you understand your funding and how to use it.
Do I need to use one provider?
No – you can choose different providers for different supports.
Don’t have a plan yet?
No problem. We can guide you through the NDIS application process.
Can I switch providers?
Yes, and we’ll support you through the transition if you decide to move to us.
Referral FAQs
Who can make referrals
Anyone – including family, friends, support workers or professionals.
How do I refer someone?
Just use our online form or get in touch directly.
What happens next?
We’ll contact you to discuss the person’s needs and next steps.
Is there a waiting period?
We’ll get started as quickly as we can and keep you in the loop.
Participant has no NDIS plan?
That’s okay – we’ll talk you through your options.
